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The Zero Defects Option Dave Crosby

The Zero Defects Option

Dave Crosby

Published February 1st 2008
ISBN : 9780980219203
Perfect Paperback
100 pages
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 About the Book 

A New Book For Leaders How To Get Your People To Do Things Right. The Zero Defects Option is the only book that correctly explains the Zero Defects concept, and lays out the Seven Principles of Defect Prevention needed to implement the idea. It wasMoreA New Book For Leaders How To Get Your People To Do Things Right. The Zero Defects Option is the only book that correctly explains the Zero Defects concept, and lays out the Seven Principles of Defect Prevention needed to implement the idea. It was written to explain your role in producing defect-free products and services. Its all about you. Every leader has the option to have work done right--or Not. If you understand the ZD concept--and apply the principles of defect prevention to your organization, the quality of your work will improve. You can even reach Zero Defects performance if thats what you want. Producing defect-free work doesnt depend on gimmick programs like Six Sigma, or even technical advances. Quality is a leadership option. The book shows how Zero Defects applies to all organizations performing work: Commercial and consumer manufacturers, military and governmental agencies, sports teams, schools, and even philharmonic orchestras. Author Dave Crosby boils his fifty years experience in the field of quality control and quality management down to one hundred pages. Quality should be easy, says Crosby. Dealing with angry customers, scrap, rework, and warranty payouts is a lousy way to spend your day. Preventing defects means money and peace and quite. Is this book worth the money? The price of the book is only $23.45. If it helps you prevent just one error, youve made a profit. You dont have any $23.45 errors - they all cost more.